Privacy Policy
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SMS Opt-Out
If you are receiving text messages from us and wish to stop receiving them, simply respond with “STOP” to the number from which you received the message. Once we receive your opt-out request, we will stop sending further text messages covered by that messaging program, subject to applicable requirements.
If you need assistance with our messaging program, you may reply “HELP” where supported or contact us using the information provided below.
Collecting and Using Your Personal Data
Types of Data Collected — Personal Data
While using our website or communicating with us, we may ask you to provide certain personally identifiable information. Personally identifiable information may include, but is not limited to:
- Name
- Email address
- Phone number
- Project address or service location
- Information submitted through website contact forms or quote request forms
- Details about your artificial turf, paver installation, landscaping, drainage, or other outdoor improvement project
- Information provided during phone calls, emails, text messages, appointment scheduling, or other communications with Florida Turf Design
We may collect this information through our website forms, quote requests, phone calls, emails, text messages, customer communications, scheduling arrangements, and other direct interactions with our business.
Use of Your Personal Data
We may use your personal data for the following purposes:
- To respond to inquiries, questions, and quote requests.
- To schedule consultations, appointments, property visits, and project-related meetings.
- To provide requested information about artificial turf installation, synthetic grass, pet-friendly turf, custom putting greens, paver installation, paver sealing, drainage solutions, and related outdoor improvement services.
- To prepare estimates and communicate about project requirements.
- To send appointment reminders, follow-up messages, requested information, service updates, and project progress notifications.
- To communicate with customers regarding ongoing or completed projects.
- To improve our services, website functionality, customer experience, and internal business operations.
- To maintain relevant business records and respond to customer requests.
- To protect our website and business against fraud, unauthorized activity, and misuse.
- To comply with applicable legal and regulatory requirements.
Florida Turf Design, LLC does not sell personal information or mobile information to third parties for their own marketing or promotional purposes. We may share information with service providers when necessary to operate our business, provide requested communications, or maintain our website, subject to applicable law.
Retention of Your Personal Data
We will retain your personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, managing customer relationships, maintaining project records, resolving disputes, and complying with applicable legal obligations.
The retention period may vary depending on the nature of the information and the purpose for which it was collected.
Security of Your Personal Data
Florida Turf Design, LLC takes reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we make reasonable efforts to protect your personal data, we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.
We will publish any updated Privacy Policy on this page and revise the “Last updated” date accordingly. We encourage you to review this page periodically to remain informed about how we collect, use, and protect your information.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Florida Turf Design, LLC
Address: 3080 Park Pond Way, Suite #129, Kissimmee, FL 34741
SMS Terms and Conditions
Florida Turf Design, LLC
We may send text messages to individuals who have provided their mobile phone numbers and the required consent, where applicable. Messages may relate to appointment reminders, follow-up messages, estimate requests, requested information, service updates, and project progress communications.
You can cancel SMS communications at any time by texting “STOP” to the number from which you received our message. Where supported, we will send a confirmation of your unsubscribe request. After this confirmation, you will no longer receive messages covered by that messaging program, except as permitted by law. To resume receiving messages, you may need to sign up again and provide any required consent.
If you experience issues with our messaging program, reply with the keyword “HELP” where supported, or contact us directly at info@floridaturfdesign.com.
Wireless carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for messages sent to you by us and to us by you. Message frequency varies depending on your interactions with our business and the services requested. For questions about your text or data plan, contact your wireless provider.