PRIVACY POLICY

Effective Date: September 8, 2026

Last Updated: September 8, 2026

Florida Turf Design, LLC ("Florida Turf Design," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Florida Turf Design collects, uses, discloses, and protects personal information when you visit floridaturfdesign.com (the "Website"), submit a request for a quote, contact us, subscribe to communications, or otherwise interact with our business.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information that you voluntarily provide to us and certain information that may be collected automatically when you use our Website.

Information You Provide

When you submit a quote request, contact us, request information, or communicate with Florida Turf Design, we may collect:

First and last name
Email address
Telephone or mobile phone number
Property or project address, if provided
Project details and specifications
Information about your landscaping, artificial turf, paver, drainage, outdoor-living, or other project
Information contained in messages or other communications you send to us
Photographs or other information you voluntarily provide in connection with a project
Information you provide when subscribing to our newsletter or other communications

Our quote form currently requests your name, last name, email address, telephone number, and project details/comments.

Automatically Collected Information

When you visit our Website, certain information may be automatically collected by our website hosting provider, security tools, analytics services, advertising services, or similar technologies.

Depending on the technology used on the Website, this may include:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General geographic information
Website usage and interaction information
Technical information necessary to operate and secure the Website

We only use automatically collected information for legitimate business, operational, security, analytical, and marketing purposes as applicable to the technologies actually used on our Website.

2. HOW WE USE YOUR INFORMATION

Florida Turf Design may use personal information for the following purposes:

Responding to inquiries
Providing free estimates and consultations
Contacting you regarding a requested quote
Scheduling appointments or consultations
Providing artificial turf, paver, drainage, landscaping, and outdoor-living services
Communicating with current and prospective customers
Providing customer service
Managing customer relationships
Sending information you have requested
Sending newsletters or promotional communications when permitted by law
Improving our Website and services
Understanding Website usage
Measuring the effectiveness of our marketing
Maintaining Website security
Detecting or preventing fraud, abuse, or unauthorized activity
Maintaining business records
Complying with applicable laws and legal obligations
Protecting our rights, property, customers, employees, and business

We will not use personal information for materially different purposes without providing additional notice when required by applicable law.

3. QUOTE REQUESTS AND CUSTOMER COMMUNICATIONS

When you submit a request for a free quote or consultation, you authorize Florida Turf Design to use the information you provide to respond to your request and communicate with you regarding your project.

This may include communication by:

Telephone
Email
Text message
Other communication methods you provide or authorize

Providing your contact information does not necessarily mean that you have agreed to receive marketing communications. Where consent is required by law, Florida Turf Design will obtain the appropriate consent before sending marketing communications through the applicable channel.

4. TEXT MESSAGES AND TELEPHONE CALLS

If you provide a telephone or mobile number, Florida Turf Design may contact you regarding your inquiry, quote, consultation, appointment, project, or services.

If you separately provide the required consent to receive marketing text messages or calls, we may also contact you for marketing purposes.

Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP to the applicable marketing text message.

You may also contact us using the information provided in the Contact Us section below.

Opting out of marketing communications will not prevent us from sending communications that are necessary to complete or administer a transaction, appointment, project, or service.

5. NEWSLETTER AND MARKETING COMMUNICATIONS

Our Website provides an option for visitors to subscribe to a newsletter or other communications by providing an email address.

If you subscribe, we may use your email address to send newsletters, promotional information, company updates, offers, or information about our services.

You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism contained in the email.

Commercial email communications will be handled in accordance with applicable federal law, including the CAN-SPAM Act. Commercial emails must contain accurate sender information, a valid physical postal address, and a clear method for opting out of future marketing emails.

6. COOKIES AND SIMILAR TECHNOLOGIES

Our Website may use cookies and similar technologies.

These technologies may be used to:

Operate the Website
Maintain Website security
Remember preferences
Understand Website traffic
Analyze Website performance
Improve our Website
Measure marketing performance
Support advertising or remarketing, if applicable

Cookies or similar technologies may be provided by Florida Turf Design or by third-party service providers
operating on our behalf.

You may be able to control or disable cookies through your browser settings.

If applicable law requires additional consent or opt-out mechanisms for certain cookies, tracking
technologies, targeted advertising, or similar processing, Florida Turf Design will provide the required
mechanism.

7. ANALYTICS AND ADVERTISING TECHNOLOGIES

Florida Turf Design may use third-party analytics, advertising, marketing, or conversion-measurement
technologies.

Depending on the services actually implemented on the Website, these technologies may collect
information such as:

IP address
Device information
Browser information
Pages visited
Website interactions
Approximate location
Referring website
Advertising or campaign information

These services may help us understand how visitors find and use our Website and measure the
effectiveness of our advertising.

If Florida Turf Design uses technologies that constitute targeted advertising or another activity for which
applicable law provides a consumer opt-out right, we will provide the applicable opt-out mechanism.

8. INFORMATION SHARING

Florida Turf Design does not sell your personal information for money in the traditional sense.

We may share personal information with service providers and other parties when reasonably necessary to
operate our business or provide services to you.

These may include:

Website hosting providers
Website development and maintenance providers
Email service providers
Customer relationship management providers
Scheduling providers
Telephone and communication providers
Analytics providers
Advertising and marketing providers
Payment processors
Professional advisers
Contractors or service providers involved in completing your project

These providers may process personal information on our behalf or as otherwise permitted by applicable
law.

We may also disclose information:

When you request or authorize us to do so
To provide a service you have requested
To comply with applicable law
In response to a subpoena, court order, or legal process
To respond to a lawful governmental request
To protect our rights or property
To investigate fraud or security incidents
To protect the safety of our customers, employees, or others
In connection with a merger, acquisition, financing, sale of assets, restructuring, or similar business
transactioN.
9. SALE OF PERSONAL INFORMATION

Florida Turf Design does not sell personal information for monetary consideration.

If our practices change in a manner that constitutes a sale of personal information under applicable law, we
will update this Privacy Policy and provide any legally required notices and opt-out mechanisms.

10. YOUR PRIVACY RIGHTS

Certain consumers may have privacy rights under applicable federal or state law, including the Florida
Digital Bill of Rights where that law applies.

Subject to applicable law and legal exceptions, eligible consumers may have rights to:

Confirm whether personal information is being processed

Access certain personal information
Correct inaccurate personal information
Request deletion of personal information
Obtain certain personal information in a portable format
Opt out of certain targeted advertising
Opt out of the sale of personal information, where applicable
Exercise other rights provided by applicable law

Florida law also provides certain protections against discrimination for exercising applicable privacy rights.

The applicability of specific rights may depend on factors including the nature of the business, the type of
information involved, and statutory exemptions or thresholds.

11. HOW TO SUBMIT A PRIVACY REQUEST

To submit a privacy request, please contact us:

Email: floridaturfdesign@gmail.com
Phone: (941) 882-2989
Website: floridaturfdesign.com

Please clearly describe the nature of your request.

Depending on the request, we may need to verify your identity before providing information or taking
action.

Address

3080 Park Pond Way, suite #129 Kissimmee FL 34741

Contacts

(941) 882-2989
info@FloridaTurfDesign.com

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